Rugsz Customer Reviews

Based on 17 reviews
Best customer service ever

I recently ordered the One Eye Jute Rug, which was originally natural and black in colour. I asked if it could be made all black- it could! From here the company updated me every step of the way, from the order being complete to updating me on the shipping. And everything happened really quickly. I had the rug within two weeks. Amazing. I will definitely buy rugs from here again.

Le soleil brille

Très bonne combinaison de couleurs

Nice Texture

I like texture on Hand Woven Kilim Grey color all over,

Fantastic quality and great value

So pleased with the rug I ordered. Very easy to order and was kept up to date with delivery. I got exactly what I was expecting. Very happy customer, would go through this process again.

Great buy

This was an amazing find such a great size and colour and the price was amazing

Customer centric

I came across this site while I was renovating my house and wanted some traditional rug options, I got in touch with Rugsz team and they were very patiently answering all my Qs. I must say that they do listen to their customers very well.

Simple process beautiful rug

Very easy to order and was kept up to date with delivery. I got exactly what I was expecting. Very happy customer, would go through this process again.

Perfect blend, nice artisanship

So glad to see that the rug I ordered blends perfectly well with my tiles and sofa. My partner loves it. Nice artisanship.

So soft so right price

Rugsz have got good collection for the right price. My rug is so soft and nice that my children like to make carpet angels on it. Overall I loved the experience at rugsz and would highly recommend it.

Very happy...will be back

Love my new rug. Excellent customer service. Nice webpage interaction and amazing collection.

Timely Delivery

First purchase with and we had a problem with delivery timings due to covid and Christmas holidays. But our issue was quickly resolved and would like to say big thank you for making sure that the rug is delivered by Christmas. Our rug is lovely..we will be back in future.

Great Value

Absolutely gorgeous rug. Looks so good in my lounge room. Such nice detail on it. Highly recommend this company, great customer service...overall great value experience.

Diamond Reign Traditional Hand Knotted Rug
Maggie J
Moneys Worth

Love...Love...Love. Seamless, excellent communication and great bang for the price.

Shatranj Traditional Hand Knotted Rug
Adam P
Superb Quality

I am so pleased with the rug I ordered. This was my first time ordering from and I was a bit hesitant to place the order as was not sure about the quality. But I am so glad that I found this website which offers free delivery with on par customer service. LOVED IT & HIGHLY RECOMMEND. Awesome quality.

Amazing Rug

Great quality rug made to a high standard. Apt price and free delivery. Superb communication and really pleased I found this website! I’ll be back.

Wonderful buying experience

Easy to buy. Free post and a beautiful rug is in my lounge room now. Price is right for the quality rug they offer. All in all an excellent buying experience. I’ll be back.